Shipping policy

RETURN AND REFUND POLICY

We hope you love your Rowdy Standard order. If there is a problem, please contact us through the contact form on our website.

RETURNS AND EXCHANGES

Eligible items may be returned within 14 days of delivery for an exchange. We do not offer refunds to the original payment method unless an item is defective or we made an error with your order.

To qualify, merchandise must be:

• Unworn, unwashed, and unused
• Free from stains, odors, pet hair, or damage
• Returned in its original condition with tags attached, when applicable

Items that do not meet these conditions will not be accepted.

FINAL-SALE ITEMS

Preorder items, discounted items, gift cards, and items marked “Final Sale” cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Rowdy Standard is not responsible for returned packages that are lost during transit. We recommend using a trackable shipping service.

DAMAGED OR INCORRECT ITEMS

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us within seven days of delivery. Include your order number and clear pictures of the item so we can review the issue and make it right.

EXCHANGES

Exchanges depend on current inventory and cannot be guaranteed. If the requested size or item is unavailable, store credit may be issued instead.

RETURN APPROVAL

Please contact us before mailing a return. Items sent back without prior approval may not be accepted. Approved returns will receive return instructions.

STORE CREDIT

After an approved return is received and inspected, store credit will be issued for the item’s purchase price. Shipping charges are not included. Please allow several business days for your return to be reviewed.